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Full-time Lab Operations Support Engineer/General Tech/Mobility Support

at Global Economic Advantage Inc. in Redmond, WA

Duration: 6 months

Required Skills:


Responds to general support inquiries via phone, email, trouble ticket.
Screens incoming tickets, validates issue or request, performs triage to identify outage condition.
Assigns project based tickets to appropriate party for implementation
Resolves issues as assigned or directs to appropriate team
May performs monitoring or ops checks as directed

Working knowledge of one or more of the following disciplines:

· Mobility/Transport nodes (MSC, BSC, RNC, BTS, NodeB/eNodeB, HLR/HSS,
STP, MSN/DACS, SIAD, EPC, IMS, VoLTE, DRA)
· Systems: UNIX/Linux operating system, OSS/EMS, DNS
· Signaling gateways and protocols
· Layer 2/3 routing and protocols, hands on experience with Cisco or Juniper equipment
· Enterprise firewall or load balancers
· Taps/tools (monitoring, load and traffic generation or simulation, remote testing)

who may speak: No-preference


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Published at 14-08-2013
Viewed: 3969 times